Shipping Policy

    Information about how we handle delivery of your order.

    Order Processing

    Orders are generally processed within a reasonable timeframe after they are placed and confirmed. Processing times may be affected by factors such as product availability, order volume, and the artisan or vendor supplying the item.

    Shipping Costs

    Shipping costs are calculated based on your delivery location and displayed during checkout before you confirm your order. In some cases, shipping may be offered at no additional cost depending on the order value. The applicable shipping cost, if any, will always be shown before payment is made.

    Delivery Times

    Delivery times can vary depending on your location and other logistical factors. While we work to have orders delivered in a timely manner, unforeseen circumstances such as weather, courier delays, or high demand may affect delivery schedules.

    Order Tracking

    Once your order has been dispatched, you can check its status using our Order Tracking page. If you have any questions about the status of your delivery, please reach out to our support team through the Contact page.

    Delivery Issues

    If an issue arises with your delivery, such as a delay or a problem with the shipment, please contact us so that we can look into it and assist you accordingly.